Thank you for choosing EROSARIA suites as your holiday destination.
We would like to inform you that the facilities and complex services are addressed exclusively to guests who reside in it.
On the following pages you will find – in alphabetical order – information about the EROSARIA suites and their services, which will help you to make your stay more comfortable and enjoyable.
AIR CONDITIONING – HEATING
All rooms have an individual Air Conditioning and Heating system. Please make sure that your card is inserted, your balcony doors are closed properly, otherwise the device will not work.
Breakfast is served to your apartment from 08:30 until 10:00, is a pre-determined menu, with additional charge, is included in the EROSARIA Suites services and does not change the room price if this is not accepted by the customer.
The current is 220 VOLT. Please insert your keycard into the box for electricity.
Any damage, of any item owned by EROSARIA suites, with responsibility of the customer is charged on the departure with a compensation starting from € 50 and may reach up to € 800.
Please check out of your room on the day of your departure latest 10:00. If you need a day use, please contact reception 1 day in advance. The charge for a day use (subject to availability) until 18:00 o’clock is from € 50 up tο € 150.
The entrance of the EROSARIA suites is via the reception at the arrival time and it is not allowed for visitors or work partners to access the facilities without accompaniment of the staff.
It is not allowed to fry with any utensils in any room of the EROSARIA suites.
Internet access is available everywhere in the hotel via WIFI / WLAN and in all rooms also via LAN (with cable). Just use the username and the password located on the door of each room.
LINEN – ROOM TOWELS
The use of white towels and linen outside of the room is not allowed. Any destruction or loss is charged to the customer.
You may park your car on the parking lot. Please ensure that you do not obstruct anybody and leave enough space for the busses. Keep your car always locked and do not leave any valuable things in it. The EROSARIA Suites takes no responsibility for any damages and losses.
It is not allowed to keep pets of any size in the whole area of the EROSARIA Suites.
Please keep the hours of communal peace between 14:30 and 17:30
If repairs in your room are necessary, please contact the reception. Any damage will be usually fixed within the same day. We thank you for your understanding that due to extraordinary technical problems there might be a delay in the repair.
Every room is equipped with a small refrigerator and its usage is free of charge.
It is not allowed to throw toilet paper or toiletries in the toilet.
The water comes from the municipality's water supply network and it is not drinkable we advise you to drink only bottled water.
We wish you a pleasant stay!